La Bicicletta 100 % Satisfaction Guarantee

At La Bicicletta our goal is to become your default destination for high-end road cycling. Whether you are shopping for a new high end bike, or any of the components, clothing, or accessories that go with it, know you are buying from a team who has the same passion for cycling that you do. As such your satisfaction is of paramount important to us. Our promise to you is to continue to work to provide you with the largest selection of high-end road cycling products at the best possible prices and delivery options. We believe in

• Selling only high-end road cycling products that we believe in;
• To know the products we sell and continue to bring in new innovative products and tell you our honest opinions; and
• To be honest about pricing, stock levels and delivery times

At La Bicicletta we believe in creating customers for life so if you get something and it is not just right or you see it at a competitors at a lower price; we will make it right!

Here are some of the things that are part of our 100% satisfaction to you!

• Easy Returns – get something home and realize it is not for you? No problem simply return it within 30 days for a compete refund including the return shipping! Find out more at our returns policy
• Low Price Promise – find the same product online at a lower price from a valid North American online retailer? No problem! La Bicicletta promises to match our competitors pricing. Simply give us a call at 1.800.489.8430 or email us at info@labicicletta.com and we will gladly match any advertised price on the same item within 30 days of your purchase. Simply provide us the ad or link to the product sale (even if it's our own), along with your original receipt, and we'll gladly refund you refund 100% of the difference. Simple as that.
• Full Warranty Support – when you buy from www.labiciclett.com feel confident that each and every product is backed by the full manufacturer's warranty and are purchased only from official sources. Have a warrant issue? Call or email and we will work with you to fix it right away.
• Delivery Promise – we promise to deliver when we promise. Problem with your order? Call us and we will track it down.

If you don't see exactly what you're looking for, or something just doesn't seem right we want to know. Please contact us to see how we can be of service.